1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, with all tags attached, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your rings hypoallergenic?
Yes. Many of our rings are made with hypoallergenic materials such as sterling silver, stainless steel, or titanium to minimize irritation.
6. What materials are your rings made from?
We use premium materials including sterling silver, 18K gold-plated, stainless steel, and high-quality gemstones or crystals. Material details are listed on each product page.
7. Are the rings suitable for everyday wear?
Yes. Many designs are lightweight and durable for daily use, while others are perfect for special occasions.
8. How do I choose the right ring size?
We provide a detailed ring size chart and measurement guide on each product page. If you are between sizes, we usually suggest sizing up.
9. How do I care for my ring?
Gently wipe with a soft cloth after wear. Store in a jewelry box to prevent scratches. Avoid contact with harsh chemicals, perfumes, and water when possible.
10. Are the rings suitable as gifts?
Absolutely. They come in elegant packaging and make wonderful gifts for engagements, anniversaries, birthdays, and special celebrations.
11. Do you offer adjustable rings?
Many designs are adjustable or come with extension options for the perfect fit.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my ring arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.